PATRONS
Box Office Policies
Assistive Services
Wheelchair access and infrared Assistive Listening Devices for the hearing impaired are available upon request. Please call the box office at 818-243-7700 ext. 218 at least 24 hours in advance to request these services.Children
All children are required to have tickets and separate seats with the exception of children 2 years old and younger that will be sitting on an adult's lap. As a courtesy to audience members and performers, please use discretion regarding your child's ability to sit quietly and enjoy a performance.Discounts
Individual rental users of the Theatre determine what, if any, discounts they will offer for their engagements at the Theatre. Please check the individual event listing for discounts for the events that you are interested in.Gift Certificates
Gift certificates may be purchased in a variety of denominations and are redeemable for most events held at Alex Theatre. Call 818-243-ALEX (2539) for more information.Group Sales
Discount group reservations for 15 or more people are available for many Alex Theatre performances. To start planning, contact the box office by email at boxoffice@alextheatre.org
or call 818-243-7700 ext. 216.Refunds / Exchanges
Please safeguard your tickets. Tickets cannot be replaced if lost or stolen. There are no refunds or exchanges for unused tickets. Tickets are only good for the specific performance designated and are not for resale.NOTICE TO ALEX THEATRE PATRONS
We are in the process of making name changes on our American Express, Discover, MasterCard, and Visa merchant accounts: The name Alex Theatre will no longer appear on patrons' statements for ticket/gift certificate transactions. Patrons will now see the name Glendale Arts as the point of sale associated with these transaction (s).
